Step through Fraser Health’s Digital Front Door with Fraser, your digital health care navigator.
Last updated: February 13, 2026
Fraser, your friendly digital health care navigator, is waiting to welcome you through our Digital Front Door!
Find the right service for you:
Type your needs into Fraser’s chat window. Fraser can help direct you to one of the following services, based on information you share.
- Emergency care
- Urgent care
- Virtual care
- Mental health and substance use
- Home and community care
- Palliative care
Fraser may direct you to a walk-in clinic, pharmacist, or dentist. Fraser may also suggest you care for yourself at home.
Access online booking tools:
Fraser can also help direct you to the following online booking tools on the Digital Front Door.
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Mental health or substance use services
Not sure what service is right for you?
Contact our Fraser Health Access Line: Mental Health and Substance Use (Home of Access Central for Substance Use Services). We will help you connect with the service that best fits your needs.
- Call us at 1-833-866-6478 or
- Fill out our online form to request a call from our team. We will call you within 48 hours.
We are open seven days a week from 8:30 a.m. to 8:30 p.m., 365 days a year.
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Home and community care services
New clients
Contact our Fraser Health Access Line: Home and Community Care (previously called the Home Health Service Line). There are two ways to do this:
- Call 1-855-412-2121 or
- Book a telephone appointment by filling out our online form.
We are open seven days a week from 7:00 a.m. to 9:00 p.m., 365 days a year.
Current clients
Contact your Home Health location.
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Urgent and Primary Care Centres
Ask Fraser if urgent primary care is right for you.
Type your needs into Fraser’s chat window. Based on the information you share, Fraser may direct you to register online with an Urgent and Primary Care Centre.
To access our Digital Front Door, select ‘Ask Fraser’ in the top or bottom navigation bars of our website.
Note: The Digital Front Door provides results based on the time of day and services that are open at the time of use. This means you may receive different suggestions depending on the day and time you are using the tool. These booking tools are available to people who live in the Fraser Health region and have a BC Services Card or Personal Health Number.