We are pleased to let you know we are now accepting applications to volunteer at Peace Arch Hospital in a variety of service areas. As a Volunteer Resource team, we strive to develop and maintain opportunities that serve and support our patients, families, visitors and staff while offering a meaningful volunteer experience.

We celebrate diversity and inclusiveness, and welcome people aged 18 years and older to apply.

We involve volunteers in many areas across our hospital including, but not limited to (we are not typically recruiting for all of these positions at the same time):

• Acute care for the elderly
• Emergency department
• Facility wide volunteers including way finders and The Peace Arch PERK.
• Long-term care
• Mental Health and Substance Use
• Patient partners
• Therapy dog visiting teams – Please see below under the section partner organizations to see how you would qualify to volunteer here with your canine partner.
• Volunteer resource projects

Volunteer opportunities

We are now recruiting additional volunteers for the following opportunities:

• We are not currently recruiting volunteers for evening or weekend opportunities.
• Welcome and Wayfinding/Outpatient Lab: Welcome and assist patients/visitors entering the hospital. Answer questions, provide information, and accompany people throughout the hospital as needed, creating a warm and welcoming atmosphere. Various shifts throughout the week
• The Peace Arch PERK: A beloved volunteer supported service at Peace Arch Hospital Provides enhanced customer service to patients and their loves ones through complimentary beverage cart that navigates predetermined areas in the hospital, offering tea and coffee to patients at no cost or by donation. 1 volunteer needed for each Tuesday and Thursday morning.
• Emergency Volunteer: To provide exceptional customer service to hospital visitors who require information about the Emergency Department and the hospital in terms of way finding and patient/resident/site information. (various shifts Monday- Friday late morning and early afternoon)
• Real Time Patient Experience Survey: Support Fraser Health’s commitment to seek continuous feedback from clients/patients about their experience with care and service. Trained volunteers will assist in completion of RTPES on electronic iPad application. (various shifts Monday- Friday late morning and early afternoon)

Volunteers must meet the following requirements to be a successful candidate:

• 18 years plus – applicants must be available to volunteer during regular business hours.
• Seasonal flu shot
• Proficient in English
• Exhibits effective communication skills
• Able to commit to volunteering one-time-per-week for a few hours at a consistent day and time for a minimum of six months
• Your ability to successfully engage with our staff, patients and residents is especially important to us
• We are looking for volunteer candidates that live within reasonable proximity to Peace Arch Hospital

• Step 1 Application: Complete the application form online, include your resume if you have one. If you are contacted to interviews for available volunteer positions, and are offered a volunteer role you will then proceed with the following onboarding processes:
• Step 2 Screening: Criminal record check with the BC Ministry of Justice, an interview and two reference checks
• Step 3 Orientation: Complete an online orientation session for volunteers and attend a hospital orientation session
• Step 4 Placement: Training and placement will follow the orientation

Please note – due to the large volume of applications that we receive only candidates who are shortlisted for interviews will be contacted. We are looking for a six-month commitment, volunteering one time/week, however we will work with university student volunteers from May – August.

The following are our volunteer organization partners whom we are proud to be affiliated with and we recommend them as great organizations to volunteer for. Click on the links provided to learn more about them:

• Peace Arch Hospital Auxiliary (paha.ca) 
• Therapy Dog | Become a Volunteer | St. John Ambulance (sja.ca)
• Pets and Friends | Pet Therapy Teams
• Peace Arch Hospice Society

Please note that these organizations have their own recruitment processes.

Inquiries

If we have not been successful in answering all your questions, please feel free to email us at: pahvolunteerservices@fraserhealth.ca